General information

• You can purchase your ticket from the bus driver when getting on the bus.
• Please tender correct fare. Drivers only carry small amounts of cash and may not have sufficient money to give correct change.
• For details on the Smart Card option for paying fares, please click here.
• Services run Monday to Friday with a limited service on Saturday.
• There are no services on Sundays or Public Holidays.
• For information on the ACCESS scheme, please click here.
• Free transfer tickets are available, please see the fares page.
• For information on free off-peak travel for Super Gold Card holders, please click here.
• The driver has the right to refuse admission or remove passengers whose conduct is offensive.
• Smoking and the consumption of foodstuffs and alcohol are strictly prohibited.
• No responsibility is taken for articles left on buses. Lost items can be reported to Tranzit Coachlines.
• Only small folding pushchairs will be carried.
• If there is no bus stop nearby, please signal the bus driver to stop.

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Feedback and complaints

You can give us informal feedback or make a formal complaint online via this website.

To give informal feedback (suggestions, questions, praise or criticism), click  here.

To lodge a formal complaint, click  here.

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Contact us

For free copies of the City Link timetable, or for further information - please contact:

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Other bus services

Click on the South Link logo in the banner at the top of the page for information on South Taranaki bus services.

Click on the links below for other services that operate within or to and from Taranaki.

Taranaki District Health Board hospital shuttle bus

Scott's Airport Shuttle

Dalroy Express (Taranaki-Auckland services)

White Star Express (Taranaki-Wellington services)

Intercity Coachlines (Taranaki-Auckland and Taranaki-Wellington)

nakedbus.com (Taranaki-Auckland and Taranaki-Wellington)